Company Culture: The Industry of Trust
If you want amazing client/customer care, start with amazing employee care and an amazing company culture. Your people are your product, no matter what industry you are in.
Valerie Riley, owner of LifeSquire, will share how company culture and making your staff your first priority will drastically change your organization.
About Valerie Riley
Valerie Riley was raised in the San Francisco Bay area before moving to Dallas, TX on a whim. While in Dallas, she took a position as a Personal Assistant. During her seven years with her employer, she gained the skills that would later shape her own company. When the position ended, Riley decided to launch her own business using the skills she had perfected and position she had come to love, but with an eye to be a disruptor in the field.
She moved to Oklahoma City, OK in 2009, opened what was then called The Riley Group, and after bringing on three clients in her new home city, hired her first employee. In 2014 at the urging of her business mentor, Riley began the process to franchise the concept. After rebranding the company to be called LifeSquire (and way too many conference calls with consultants and lawyers), the company was franchised in June 2015. LifeSquire is the largest personal assistant company in the US and the first to market a personal assistant franchise.
Valerie Riley is passionate about her dogs, her vacuum, empowering caretakers, and new ideas. In that order.